Monday, April 8, 2013

Chem-Dry's Famous Spotter!

Spot Removal Tips

Whether they are dribbles or disasters, food and beverage stains are part of everybody's life. Before the next one happens to you, read the tips and suggestions we have compiled for you here and get some Chem-Dry professional home care products to wipe that stain clean when it inevitably happens. If your carpet has been treated with Chem-Dry's Protectant, then you already have a huge advantage in removing stains.

Stain Removal Tips

  1. Act Quickly - The longer the stain is allowed to remain, the more chance it has to set.

  2. Know what kind of stain you are working on as well as the type of fabric or surface it is on so you can choose the best product. View the list below to see which product to use for water or oil based spots.

  3. Remove as much excess stain as you can by blotting, scraping or brushing whatever will come off. DO NOT rub it in.

  4. Test all fabrics and carpets before cleaning by spraying a small amount of Chem-Dry Professional Strength Spot Remover or Chem-Dry Grease & Oil Remover on a hidden area, blot dry and observe for 10 minutes. Make sure there is not carpet color removal onto the cloth and that, when dry, there is not a visible discoloration in the area you cleaned.

  5. Work from the outside edge of the stain to the inside to keep the stain from spreading.

  6. Call Chem-Dry for expert spot & stain removal if these efforts do not work.

  7. Have a Chem-Dry Professional apply our Powerguard Protector with every cleaning to give you the best chance for removing stains.


Chem-Dry Professional Strength
Spot Remover
  Chem-Dry
Grease & Oil Remover
*Acne Med *Dye Liquor   Adhesive Tape Hand Lotion Oil
Ammonia Egg Milk Asphalt *Ink Ointment
Beer Excrement Soft Drinks Butter Lamp Oil Paint
*Beetroot *Food Coloring *Soy Sauce Candy Linseed Oil Playdough
*Berries Fruit Juices Spackle Caulk Lard Putty
Blood Garden Soil Starch Cooking Oil Lotion Rubber Cement
Butter Glue (wet) *Tea Crayon Machine Oil Shoe Polish
Candy Grass Toothpaste Dressing (salad) Make-Up Soot
Cheese Grout (wet) *Urine *Furniture Polish Marker Tar
Chocolate Ice Cream *Vomit Glue Mascara Tree Sap
*Coffee Ketchup *Wine Grease Mayonnaise Vaseline
*Cough Syrup Lard   Gum Metal Polish  
*Curry Latex Paint (wet)   Hair Oil *Nail Polish  

* These items can chemically damage carpet fibers which may require a Chem-Dry Professional's assistance. Please be EXTREMELY careful with ink. For larger spills call your local Chem-Dry representative.

Wednesday, March 13, 2013

Congratulations!!!

Just a little bit about our Groupon work:


"Congratulations! Groupon customers have spoken, and resoundingly they love Sweet's Chem-Dry.  According to post-redemption survey responses received from  November 1, 2012 thru Jane 31, 2013, 97% of customers told us they would recommend Sweet's Chem-Dry to a friend.  We love it when customers rave about their experiences with Groupon merchants.  Keep on doing what you do best-delighting customers!" -Groupon
We love this type of response to our services.  It's very rewarding to hear that our efforts towards excellent customer service are paying off.  Many thanks to our outstanding techs- Steffen and Kevin who continue to provide amazing service.  And a big thanks to our Groupon customers that gave us a chance to show them that we are no ordinary carpet cleaning business!
Cheers!
Rebecca

Wednesday, February 13, 2013

Giving Back

Yesterday we received a call from a customer that thanked us for using Sharing Spree to run one of our deals.  She was quick to mention the charity she supports called Compassion First.  This organization  brings healing, restoration and most importantly the means for a bright and hopeful future in the lives of women and young girls who have been sexually trafficked.  It was a cause that I didn't know much about but as I read about it I was moved at the need to help others.  I admire those that are involved in this cause and we hope to contribute to causes like this.  We frequently donate money or services to local charities or clubs.  We feel that giving back draws communities together and promotes compassion and concern for each other.  This customer encouraged us to continue using Sharing Spree for this reason.  We hope to continue to do so as well as give back to others like Compassion First.  Take a moment to reflect on how you Give Back.

Wednesday, January 9, 2013

A New Year

HAPPY NEW YEAR!

2012 was a great year for Sweet's Chem Dry.  We have been pleased with the increase in customers and hope that's due to our loyal customers spreading the news about our services.  We have introduced a new referral program for this reason.  Everyone of our techs carry with them referal cards.  These referral cards are given to our customers so that they can share them with their family and friends.  With this referral card, your family and friends can contact us to book an appointment and receive a returning customer discount of 30% off.  As a thanks to our loyal customers who give out those cards and have a booking from them, we send out $20 Chem Dry Bucks for use on your next service.  This is our little way of saying thank you for sharing our name with your friends.   If you need some cards and won't be seeing us soon, call our office and we will mail them to you!
Have a Wonderful New Year!

Wednesday, December 19, 2012

                      Merry Christmas!!
We had a wonderful Christmas party on Monday at the Rebekah Lodge here in Sherwood.  The lodge made for a cozy, intimate setting and we thank Odge Gribble for letting us use it.  
This year Rob decided to use his chef skills and make dinner for us with vegetables from his own garden, pork from his own pig, and desert from Costco!  It was a delicious meal and there was plenty food!  Not all of our staff could make it but those that came had a wonderful time.  Sometimes being away from the business allows for employees to develop a more personal relationship with one another.  Things got really fun with our annual White Elephant gift exchange.  A little competition never hurt anyone.  The evening was full of Holiday cheer and great company.  Cheers to a Merry Christmas from all of us at Sweet's Chem Dry.

Wednesday, November 7, 2012

The Big Replacement Decision

I take many phone calls a day and one of the most common questions asked is whether a carpet should be replaced or cleaned.  Many customers have this dilemma and we have one suggestion.  Before you spend thousands of dollars on replacing carpets, spend only a few hundred dollars having us come out and clean them instead.  You will be pleasantly surprised how our exclusive cleaning technique leaves old, worn, dirty carpets healthier, cleaner, and drier.  I tell customers that they can save the money it takes to replace their carpets after we have cleaned them first.  Carpets have about at 7-10 year life expectancy assuming it has been well taken care of.  Using Chem Dry will help make those carpets last longer and look good while aging.  So if you are on the fence about whether to replace the carpets or not, call us for one last cleaning before you price out the replacement option.
Cheers!                                                                                                                                                                                                                                                                                                       

Wednesday, October 31, 2012

Happy Halloween!

It's a rainy Oregon Halloween Day!
We have been busy building our business and serving our loyal returning customers.  Did you know that every returning customer receives 30% off their carpet cleaning?  We value our customers and enjoy the personal relationship we build with them.  Often times we have returning customers that request specific technicians.  They appreciate the attention to detail that our techs have and they enjoy gaining a personal friendship with the techs.  In fact we have technicians that have moved out of the area and returning customers still request these techs.  If we can't send out the tech that was requested, we certainly send out one of our very best.  Even our office staff has become well acquainted with our loyal customers.  We enjoy the relationship and kindness shared with our customers.  We feel that the trust and respect is mutual and we hope to continue to build that with our new customers as well. 
Business is good and the customers are even better!
Cheers!