Tuesday, September 16, 2014

Did you know:

  • Every four seconds, a carpet is cleaned by Chem-Dry
  • Chem-Dry cleans more than 1-billion square feet of carpet every year
  • Chem-Dry technicians are in more than 10,000 households daily worldwide
Chem-Dry has become a trusted name in carpet cleaning for thousands of households and businesses for good reason. Chem-Dry’s carpet cleaning services are based on the three pillars we believe are a vital part to providing customers with the safe, long lasting, quality carpet cleaning they deserve.
DRIER. Since the Chem-Dry cleaning process uses 80% less water than typical steam cleaning, carpets dry within hours, not days. So you and your family can get back to enjoying your home sooner.
CLEANER. Just like club soda, our primary solution is carbonated and penetrates deep into your carpets fibers, giving you the most thorough clean. And it doesn’t contain harsh chemicals, so no dirt-attracting residue is left behind and carpets stay cleaner, longer.
HEALTHIER. Our low-water, faster drying clean means less risk of mold and mildew growth under your carpet that can result from the excessive water used by most steam cleaners. And our main carpet cleaning solution is green-certified, so it’s completely safe and non-toxic for your family and pets. That adds up to a healthier, safer carpet cleaning that lasts.

Friday, June 27, 2014

Family Fun!

Here at Sweet's Chem-Dry, we knowledge that families spend a lot of time together, on their carpets.  But when those carpets are soiled by pets, spill, or other unmentionables, family time on the carpet is not so nice.  At my house, we have movie nights on the carpets, along with wrestling matches, board games, and toy playing. The living room is a gathering place for us to spend quality time together.  But with a lot of kids comes a lot of mess.  We try to keep food and mud off the carpets, but we aren't perfect.  Having our carpets cleaned on a regular basis keeps our home and our kids healthier and happier.  Not to mention, when guest come over they don't wonder what the mysterious stains are on our floor.  I know a lot of people that haven't had their carpets cleaned for a long time simply because they think it's too dirty to clean.  NOT TRUE!  I encourage everyone to just try it.  Have just one room cleaned and see what a difference it makes.  Your family will thank you for it.  And if you are looking for a good deal, check out the coupons on our website Sweet'sChem-Dry.com .

Friday, May 16, 2014

Family Fun!

Do you have an active family that often times uses the floor as their play ground?  Here at Sweet's Chem-Dry, we too have busy families and know the importance of keeping those carpets healthy and clean.  As babies, children spend a lot of time on the carpets by learning to roll, crawl, then walk.  Dirty dingy carpets are not what you want your babies spending time on.  Children also use the carpets as a place to play toys.  Dirty toys and clean toys littler front rooms and bedrooms every where.  Not to mention movie nights with blankets, pillows, and stuffed animals.  We want your family to enjoy those moments together with fresh, clean carpets. Don't mess with the dirt and germs that are hiding on your floors.  We are happy to use our exclusive cleaning system to freshen those carpets up and have them family fun ready!  Don't wait any longer!!

Friday, April 11, 2014

Honesty is the Best Policy

Recently we found a very honest review on Yelp.  It caught a few of us off guard but the more we shared it with customers the more positive feedback we received.  This customer was very pleasant to work with and we were happy with the results.  Take a peek and let us know what you think!

Sweets was my second attempt at upholstery cleaning in the Sherwood area.  They would have earned 5 stars from me had it not been for the pricing, which I find to be a bit much...more on that at the end.  

I have a dog and a cat and get my carpets  cleaned twice a year and my furniture once.  About a month ago, my cat was sick and she urinated on my couch.  I had a different company out and they totally botched the job, but still charged full price.  Once I had the money back in my budget, I started calling around to have the couch done again.  

After calls to 5 different places I chose Sweets, and I am perfectly satisfied that I did.  

The girl who took my original call was friendly and completely professional.  I outlined what I needed done: a thorough deep clean of my couch cushions including a pet urine treatment, the goal being no smell left at all without having to replace my couch.  She answered all my questions and gave me every option available to me.  I made an appointment to have them come out to clean, sanitize, deodorize and do the PURT treatment.  She let me know that it sounded like what I needed would be a little more difficult than usual, and that it might require a little more dry time.  I never mind a little extra inconvenience as long as I am warned about it in advance, so the extra step she took in telling me this impressed me.  

On my scheduled day, a young man showed up at the beginning of the 2 hour window they'd given me and listened completely as I told him what I needed.  He'd already been told, but he was polite and let me speak my peace without cutting me off.  He looked at the cushions and did an appraisal and gave me the same warnings as the scheduler, that he would need to soak my cushions and that they'd take a long time to dry.  

He took my cushions out to the truck and an hour later, returned them to my apartment giving me instructions to leave them wet for a day and a half to allow for the treatment to soak in and break up the urine smell and then to start the business of aggressively drying them out.  

I anticipated about 4 days of not being able to sit on my cushions.  As it turns out, they began drying on their own faster than we'd discussed and they were completely dry by yesterday afternoon, having been cleaned on Thursday afternoon.  

I am happy to report that there is NO smell left, and I've pressed my face right into them.  I'd honestly been worried that I'd have to replace the entire couch and chair.  Not necessary now.  

The young man who came was extremely friendly and professional and even handed me a Dove Bar along with his business card.  Chocolate never hurts.  ;)

As for the pricing, it was $150 to get my couch and chair cushions done.  To me, this is pretty damn expensive.  I'm new to the area, and I'd had another company before I moved that did all my carpets and upholstery and it would usually be $120 for 800 square feet of carpet and my couch, stain and pet treatments included.  To be fair, this time the cushions were in rough shape (that smell!) and required a bit of TLC.  But the cheapskate side of me still thinks that $150 for 3 ass cushions, 2 pillow-size back cushions and 2 throw pillows is a little bit much.  That's the only reason I didn't give 5 stars, and I will for sure use these guys again for the job they did and their courtesy and professionalism....next time I'll just ask for coupons or package deals.

Friday, January 31, 2014

Keep A Lid On It

Yesterday, a loyal customer of our dropped off her brand new Suburban with a large amount of laundry detergent spilled in the back.  Seeing it for the first time was shocking.  The detergent was a bright purple color and there was A LOT of it.  The first step was to extract as much as possible off the carpet.  This picture was taken after the first step:

 The second step was to start cleaning. Not knowing if the purple would stain the carpets, we did as usual and added the Chem-Dry magic-The Natural, and started cleaning.  Here is our first few passes:

The detergent cleaned up great! It took quite a few passes but cleaning a cleaning solution was pretty successful. 
Upon finishing the carpets, we discovered that the trunk latch had a large amount of detergent built up in it.:
As we started suctioning out the detergent, we discovered that the whole cavity was full of detergent.  We removed the cover and started to suction, again....

Finally, the spill was all cleaned up.  In fact it smelled really good.  Here is the final product:

Note to self, or good customers, Keep A Lid On It!!