Keep A Lid On It

Yesterday, a loyal customer of our dropped off her brand new Suburban with a large amount of laundry detergent spilled in the back.  Seeing it for the first time was shocking.  The detergent was a bright purple color and there was A LOT of it.  The first step was to extract as much as possible off the carpet.  This picture was taken after the first step:

 The second step was to start cleaning. Not knowing if the purple would stain the carpets, we did as usual and added the Chem-Dry magic-The Natural, and started cleaning.  Here is our first few passes:

The detergent cleaned up great! It took quite a few passes but cleaning a cleaning solution was pretty successful. 

Upon finishing the carpets, we discovered that the trunk latch had a large amount of detergent built up in it.:

As we started suctioning out the detergent, we discovered that the whole cavity was full of detergent.  We removed the cover and started to suction, again....

Finally, the spill was all cleaned up.  In fact it smelled really good.  Here is the final product:

Note to self, or good customers, Keep A Lid On It!!

We Wish You A Merry Christmas!

Last night was our annual Sweet's Chem-Dry Christmas Party.  We held it at The Trees Restaurant here in Sherwood.  The Trees is one of our valued customers and we were pleasantly surprised by the wonderfully delicious food.  The staff was warm and friendly and offered great service.  The atmosphere was cheerful and the holiday decorations were festive.
All but 2 members of the staff were able to attend, along with the owner's wife Jenni.  We had a relaxing evening enjoying each others company outside the office.  The white elephant exchange offered many laughs and tricks to get the best gift of all.  The evening ended with dessert and a kind and generous gift from the owner Rob.
Merry Christmas to All!

Happy Holidays

Happy Holidays to All!!
It's only the 5th of December and it already feels as if it has been a busy month! Thanksgiving week was wonderful.  We did have a few customers call for a quick cleaning before the big turkey feast.  We are happy to report that we were able to squeeze them in with the help of our awesome technicians.  The office was closed Thanksgiving Day and the day after.  It's fair to say that a few of us took advantage of that and hit some Black Friday shopping.  The staff enjoyed the time off and came back well rested and ready to start the Christmas Season.  A few of our different holiday coupons and specials were mailed out which will be a great addition to the other deals in the shopping world.  We also planned our Sweet's Christmas Party.  This annual event is highly anticipated by the staff and is always full of fun memories.  This year we are proud to be having the party at a local restaurant called The Trees, here in Sherwood.  We have built a strong business relationship with them and have cleaned their carpets a few times now.  They have outstanding food which will be greatly enjoyed by everyone that attends the party.  
The weather has been very cold which means more work for us.  To avoid frozen liquid in the vans, we have had to place heating lamps inside them and hope it's enough heat to keep the product from freezing.  Our techs stay bundled up as they drive around the Portland Metro area and clean for our loyal customers.  We have had quite a few customers call requesting a cleaning before their holiday parties.  This will continue to happen the closer we get to Christmas Day and we are always happy to prepare the home for a gathering.  We also clean office spaces and had a business call us the other day to clean for them before they hold their Christmas party in the office.  We are always happy to help.
We are so blessed with all that we have and wish the best for our customers.  
Merry Christmas to ALL!
The Sweet's Chem-Dry Staff

Busy Season

Often times in a business like this there is a busy season and a slow season.  Seasonal work can be affected by weather, promotions, events, holidays, or just the spending trends of customers.  We have noticed that one of our busy seasons happens to be during the holidays.  Although the weather is not ideal for cleaning carpets, the timing is perfect!!  Many of us host Thanksgiving dinner, Christmas parties, or even Christmas eve or Christmas day festivities.  Our customers take pride in their homes and desire their carpets to be in tip-top shape for their holiday guests.  Every year, despite the early reminders to have your carpets cleaned, we have customers that call two days before Thanksgiving or even the day before, in a panic, needing their carpets cleaned as soon as possible.  As difficult as it may be, we manage to find time in our schedule to accommodate that last minute cleaning.  Thanks to our outstanding technicians who work till the last minute possible to make our customers happy, preparing their homes for guests.  In fact not only do we prepare for guests, but we also clean up after them.  Many of our customers find that after having multiple parties-food stains, wine stains, and muddy footprints need to be tended to.  Calling us post-holidays is an equally important time to book a cleaning for those carpets.  Be on the look out for great specials during this time to help work with your budget. The holiday season is a wonderful time of year, full of gift giving, traditions, savory food, and excitement.  It is also a wonderful busy season for us as well.  A great season to help our customers prepare their home for all the goodness of the holiday season.
Happy Holidays!
Sweet's Chem-Dry

It Can Be Saved!

Check out this AMAZING picture my tech just sent!  It is remarkable how well this very very dirty carpet cleaned up!  I know there are many folks out there that think their carpet is simply too dirty to be saved.  I'm here to tell you that IT CAN BE SAVED!  Just look at this example!  It can be helped for sure and in fact our techs love this type of challenge.  They get great satisfaction in tackling a case like this, only to get a thrilling reaction from the customers.  With our state-of-the-art Chem-Dry process, our strong carbonated solution, and a well experienced technician, your dingy carpets can be renewed.  In fact we have a 30-day guarantee that grants you a free redo on spots that came out that come back within 30 days of us cleaning.  So if you are among the many that put off cleaning dirty carpets simply because they are "too" dirty, give us a call.  We would be happy to help!

YMCA

The Sherwood YMCA announced a month ago that they would be doing some major deep cleaning and renovations in their facility.  They contacted us and asked if we would help with their project by cleaning the carpets.  After doing a thorough estimate, the appointments were booked.  Since there is a large amount of square footage we knew it would take multiple techs and multiple visits.  We were excited to help.  The night of the cleaning we sent over 3 techs to tackle the project.  They worked hard and efficiently for hours, paying close attention to any areas that had heavy traffic or soiling.  The carpets were in desperate need of a professional cleaning and that is exactly what was delivered.  A few additional visits were made to complete the cleaning, but we wanted to make sure all expectations were met.  We would like to thank the Sherwood YMCA for letting us join with the other contracted help to improve the facility and for their friendly service.  The YMCA is used by a few of us here and when we go to work out, we are proud to see such clean, fresh, and healthy carpets. 

Puppy Problems

Puppies are so darn cute!!  They are so cute that they make owners fall in love instantly, only to forget the amount of work it takes to raise a puppy.  Potty training a puppy can take up to a year to complete and boy can it be frustrating.  Puppy accidents are going to happen no matter how hard you try and cleaning them up can be a challenge.  When your puppy innocently has an accident on your carpet, quickly dab it up with a towel, trying to soak up any moisture. Then call us, your local Sweet's Chem Dry Carpet Cleaners.  With our revolutionary P.U.R.T. (pet urine removal treatment) product, we are able to remove not only the discoloration but the odor from puppy accidents.  P.U.R.T. has shown excellent results on even the most severe urine damage.  Some customers like to wait until the potty training is complete before having us out but we will come out whenever you want.  Those puppies are well worth it.  We talk to many customers that are loyal dog owners and will never live without one.  We understand that even aging dogs have accidents and will need a little cleaning up after.  Don't hesitate to call us for help.  Our skilled technicians will come out, do a black light analysis to determine where the troubled areas are, then apply P.U.R.T. and allow it's magic to happen.  Dogs make great companions and life long friends.  They are great protectors and fun playmates for children.  So when your dog looks at you with those cute puppy eyes after urinating on your carpet, give us a call.